Are you looking for a leadership role that will challenge you to excel in your skills and character? We have an exciting opportunity for an Assistant Store Manager at our Tweed City store.
The ideal candidate will have previous experience in retail leadership or assistant management, with a proven track record of driving sales targets and KPIs. You will be responsible for overseeing the induction of new team members, coaching the store's team to meet and exceed targets, and helping to support customer query escalations.
You will also act as the right-hand person to the Store Manager, stepping up to manage the store when needed, and execute business initiatives to meet financial and customer key metrics. Additionally, you will be responsible for leading from the front, motivating the team, and fostering an awesome store culture.
As an Assistant Retail Store Manager, you will be required to have excellent communication skills, be able to energise and drive a retail team, and have the ability to resolve customer issues creatively.
* You must have previous experience in a retail leadership/assistant management role
* Be able to drive a retail team to exceed sales targets and KPIs with demonstrated success
* Lead from the front and influence/build rapport with a diverse and varied team
* Be able to resolve customer issues creatively
* Excellent communicator who can help support the Store Manager in taking team members through change
After applying, you will need to complete a video assessment supported by HireVue. Please keep an eye out for an email to move your application along swiftly.
We are committed to diversity, inclusion, and a safe workplace. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritise creating a culture where everyone is safe and can thrive.
Our benefits include:
* Store performance-related commission
* 30% off Telstra services
* Telstra mobile and SIM card
* Exclusive discounts and offers across 240 brands and partners
* 16 weeks paid parental leave for primary and secondary carers
This is a great opportunity for someone who is passionate about retail, leadership, and making a difference in their community.
Job Requirements
What you need to do:
1. Oversee the induction of new team members
2. Coach the store's team to meet and exceed targets
3. Help support customer query escalations
4. Act as the right-hand person to the Store Manager, stepping up to manage the store when needed
6. Organise the store floor and team's work schedules to meet customer demand
What we offer
Benefits
* Store performance-related commission
* 30% off Telstra services
* Telstra mobile and SIM card
* Exclusive discounts and offers across 240 brands and partners
* 16 weeks paid parental leave for primary and secondary carers