Saltire Estate is seeking a highly motivated and experienced Cellar Door Manager to join our team in the Hunter Valley. Reporting directly to the owners this full-time role is integral to the success of our family owned business, overseeing the day-to-day operations of our cellar door and providing exceptional customer service to our valued visitors. As Cellar Door Manager, you will be primarily responsible for leading a small team and ensuring the smooth running of all cellar door activities. You be responsible for coordinating events & private tastings as well as driving wine sales & club memberships.
About the Role
* Manage and oversee all cellar door operations, including staff scheduling, inventory management, and customer experience
* Lead, train, and develop a team of cellar door staff, ensuring excellent customer service and product knowledge
* Implement and monitor sales strategies to drive revenue and meet business objectives
* Maintain accurate records of sales, customer data, and inventory
* Contribute to the development and execution of the company's overall marketing and sales strategy
* What we Expect
o Extensive experience in a similar cellar door or hospitality management role, with a proven track record of leading high-performing teams and a good wine knowledge
o Exceptional customer service skills and the ability to create a welcoming and engaging environment for visitors
o Strong sales, marketing, and business acumen to drive revenue and meet sales targets
o Excellent communication and interpersonal skills, with the ability to liaise effectively with various stakeholders
o Proficient in using relevant software and technology to manage operations and data
o A passion for the wine industry and a deep understanding of wine education and appreciation
o Ability to work weekends
* What we offer
At Saltire Estate we value our employees and offer a range of benefits to support your professional and personal development. These include:
o Competitive salary
o Opportunities for career progression and ongoing training
o Work in a picturesque vineyard setting with flexible work arrangements and a focus on work-life balance
o Discounts on our award-winning wines and other perks
o A collaborative and supportive team environment
About us
Saltire Estate is a family-owned wine tourism business focussing on our cellar door, boutique bottle shop and Saltire related Events. We are committed to creating a vibrant and welcoming cellar door experience that reflects our passion for exceptional wine and exceptional customer service.
If you're ready to take on this exciting role and join our dynamic team, apply now to .