Our culture believes inPOWERING YOUR POTENTIAL.
We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce.
That's what#LifeAtCumminsis all about.
We are looking for aService Advisorto support our Pilbara Operations, looking after our major Mining Customers such as RTIO, BHP, FMG & Roy Hill as well as our On Highway and Powergen Customers in the Pilbara.
In this role, you will make an impact in the following ways:
Serve as a first point of contact for Customers and promote quality customer service
Employ exceptional knowledge of Cummins products in order to advise and support customers
Work closely with our Service Technicians and Supervisors
Complete Quotes, invoicing and warranty processing
Deal with customer queries, finding resolutions
Multitasking a variety of tasks and meeting deadlines
Ensuring the highest levels of safety and customer service
Assist with customer complaints
To be successful in this role you will need the following:
Strong problem-solving skills
Service and Parts programs experience
Strong written and verbal communication skills
HHP/HD knowledge
Understanding of Service Dept processes
Personal commitment to HSE and leading an interdependent safety culture
Ability to manage external & internal key stake holders
Compensation and Benefits
Competitive Annual Salary commensurate with experience
Participation in an annual variable compensation (bonus) program.
Salary continuance insurance.
Relocation assistance if moving inter-state (within Australia).
Discounts with select private health insurance, PC software/hardware and a range of vehicles.
Annual remuneration reviews.
Safety equipment / PPE and uniforms provided + a range of personal and professional benefits.
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