The Head of Fulfillment Operations is a strategic leadership role that oversees the end-to-end fulfillment operations of our facility in Sydney. This senior position requires an experienced professional with a strong background in logistics, supply chain management, and leadership.
Key Responsibilities
* Develop and implement operational strategies to enhance customer satisfaction and fulfillment center performance.
* Lead the development of short-term, medium-term, and long-term plans for automation and forward-looking operations.
* Cultivate a high-performing team by setting clear goals, monitoring key performance indicators, and fostering open communication.
* Analyze data to identify areas for improvement and develop recommendations to optimize processes.
Requirements
* A minimum of 8 years of experience in senior management roles, preferably in the retail or e-commerce sector.
* Exceptional leadership and communication skills.
* Ability to motivate and empower teams to achieve outstanding results.
* Strong knowledge of warehouse operations, inventory management, and distribution center optimization.