Billing analyst

The core objective for the C&I Billing Analyst is to accurately and timely bill all Momentum C&I customers. This involves managing and correcting system or process exceptions, managing meter data and technical master data, processing bill runs and invoicing customers. The C&I Billing Analyst is also required to manage customer enquiries through billing activities and ensure customers continue to receive accurate and timely energy bills.

• Generate and validate high‐volume, multi‐rate invoices ensuring strict compliance with contractual terms and regulatory standards
• Investigate and resolve C&I billing disputes such as meter data discrepancies or demand charge errors
• Monitor exceptions and look for patterns or trends as to why exceptions are occurring
• Work collaboratively within the C&I Billing and Operations team and across the Corporation, demonstrating alignment with agreed team behaviours
• Build and maintain successful relationships relevant to the role purpose and contribute to the accomplishment of C&I operations team goals
• Effectively identify and rectify data, invoicing and meter reading anomalies/issues

Effectively escalating any issues with activities to Billing Specialists or relevant parties for investigation.

• Experience working in the Energy industry (ideally C&I)
• Experience working in a Billing or associated type role
• Team Player - always sharing thoughts and ideas with the team
• Strong analytical and problem‐solving skills
• Strong understanding of complex tariffs, demand, embedded networks
• Experience using Atlassian Jira and Confluence

• Incredibly fun and rewarding business that genuinely values its people and customers
• Flexibly working environment and truly flexible work environment
• Competitive remuneration package
• Opportunities to play a role in Australia's renewable energy transformation
• Wellness coach support for ergonomics and nutrition
• Staff rewards programs and discounts on gym memberships
• Private health insurance discounts
• Employee Assistance Programme support
• No‐questions‐asked recharge day
• Family and domestic violence support package
• Ongoing super contributions during any unpaid parental leave

We are an equal opportunity employer.