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Shift supervisor

Perth
The Nuance Group
Posted: 20h ago
Offer description

Join Our Team as a Sales Supervisor at Perth Duty Free

Position Overview:

Elevate your career with Perth Duty Free (Avolta) at Perth International Airport as a Shift supervisor, where you'll be instrumental in maintaining our brand's legacy of excellence. As a key member of our duty free retail team, you'll provide exceptional customer service, showcase our diverse range of products, and contribute to a memorable shopping experience for passengers from around the world.

Who We Are:

Avolta is the world's leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,100+ outlets in more than 73 countries across six continents.

Key Responsibilities:

* Manage store and shift team for optimal customer service.
* Ensure staff positioning based on shop activity.
* Maintain shop standards and pricing accuracy.
* Address customer inquiries and concerns.
* Communicate shift information and policies.
* Assume Store Manager responsibilities in their absence.
* Track daily sales and supervise inventory.
* Organize shift plans and improve operational standards.
* Promote quality customer service and maintain feedback channels.
* Manage cashiers and ensure efficient cash handling.
* Improve operational standards to enhance customer experience.
* Evaluate store employees with the Shop Manager.
* Coordinate staff scheduling and manage absences.
* Conduct staff briefings on shift information and policies.
* Provide product knowledge and training to shop personnel.
* Promote quality customer service and maintain feedback channels.

About You:

* Previous retail experience, with a proven track record of success in a supervisory or leadership role within the retail industry.
* Strong Leadership and good problem-solving skills
* Strong organizational abilities, thriving in a fast-paced retail environment.
* Demonstrated ability to build effective teams and motivate employees
* Ability to multitask and prioritize effectively.

Our Benefits:

This is an opportunity to work for a global leader in one of best retail environments in Perth. In return for what you will bring to us and our valued customers, we will reward you with:

* A real career path with a genuine chance to progress, grow and develop your career
* Ongoing sales and product training in our prestigious brands and premium products
* Perkbox 'perks' which include some amazing exclusive discounts for Avolta staff from various brands across the globe and Australia wide
* Attractive rates of pay
* Free staff car parking

How to Apply:

If you are ready to take on an exciting challenge with Avolta, please send your CV and a letter of introduction to

We can't wait to hear from you

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