Junior Medical Receptionist - Part Time/Full Time
Barton, Canberra ACT
Blink Eye Clinic & Blink Vision Clinic
We are seeking a bright, organised and reliable Junior Medical Receptionist to join our team on a part-time or full-time basis, working across Blink Eye Clinic and Blink Vision Clinic, two specialist ophthalmology clinics located in the Barton Medical Precinct.
Our team is committed to providing exceptional patient care and maintaining a professional, patient-focused environment. We value teamwork, reliability and a positive attitude.
This role is ideal for someone who enjoys working with people, is highly organised, and is interested in gaining experience in a specialist healthcare setting.
About Our Clinics
Blink Eye Clinic provides medical ophthalmology services, supporting patients with the diagnosis, treatment and ongoing management of a wide range of eye conditions.
Blink Vision Clinic focuses on laser vision correction and refractive procedures, helping patients explore surgical options to reduce or eliminate their dependence on glasses or contact lenses.
Working across both clinics provides exposure to different areas of ophthalmology and patient care within a specialist medical setting.
About the Role
As a Junior Medical Receptionist, you will be one of the first points of contact for out patients and an important part of the daily operations of the clinics.
Your responsibilities will include:
* Greeting patients in a warm, friendly and professional manner
* Booking and scheduling patient appointments
* Managing incoming phone calls and responding to voicemail enquiries
* Responding to patient emails and general enquiries
* Data entry and maintaining accurate electronic medical records
* Managing and processing patient referrals and correspondence
* Providing fee estimates, processing patient payments and assisting with Medicare claims
* Liaising with doctors, clinical staff and administrative team members
* Supporting patient flow throughout the clinics
* Assisting with general organisation of reception and clinic areas
About You
The successful candidate will be:
* Bright, friendly and confident with excellent communication skills
* Highly organised with strong attention to detail
* Energetic, proactive and willing to learn
* Comfortable working in a busy and fast-paced clinical environment
* Able to manage multiple tasks while remaining calm and professional
* Reliable and committed to supporting the team
* Confident using computers and performing accurate data entry
* Able to work independently and as part of a team
* Committed to maintaining patient confidentiality and following clinic procedures
Our clinics can be very busy environments so the ability to remain organised and efficient while managing competing priorities is essential. This role suits someone who enjoys being active and engaged throughout the day.
Desirable Criteria
* A genuine interest in healthcare and clinical environments
* Previous experience in customer service, administration or reception roles
What You'll Gain
* Experience working in a specialist ophthalmology practice
* Exposure to both medical ophthalmology and laser vision correction services
* Practical experience in medical administration and patient coordination
* Working closely with ophthalmologists and experienced clinical staff
* A professional clinical environment in the Barton Medical Precinct
How to Apply
Please submit your resume and a short cover letter with your application