James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.We now have an exciting opportunity for a Student Finance Advisor to join our team in the Student Services and Support Directorate.Full time, fixed term to December 2025Based at the Townsville Bebegu Yumba campus, Douglas (on site)HEWL 6: $85,816 - $92,948 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits.ABOUT THE ROLEIn this vital role, you will provide expert advice to students on fees, debts, scholarships, grants, and bursaries, ensuring compliance with legislation, government requirements, and University policies. You’ll resolve complex and sensitive financial matters, safeguard the integrity of financial data, and identify opportunities for service improvement. Your collaborative approach will enhance awareness and understanding of student finance across the University, ensuring accurate and timely outcomes. At JCU, we value inclusivity, teamwork, and a shared commitment to supporting student success. This is your opportunity to join a dynamic and forward-thinking team where your skills will make a tangible difference.QUALIFICATIONS, SKILLS AND EXPERIENCEWe’re looking for a finance professional with experience in business, finance, or commerce, and financial systems and interpreting complex policies. Your strong communication and interpersonal skills will enable you to deliver outstanding service, even in high-pressure situations. You’ll bring excellent organisational abilities, a commitment to accuracy, and a proven capacity to lead and mentor teams, fostering a culture of collaboration, respect, and innovation.HOW TO APPLY AND CONTACT DETAILSAre you ready to make a difference? Join us at JCU, where your future meets the tropics.Click the ‘apply’ button to be redirected to the JCU careers page, create an applicant account and follow the below steps:Complete the application formUpload your current resumeUpload a cover letter addressing the key requirements and outlining how your skills and experience will contribute to your success in the role.Applications close on Sunday 27 April at 11:55 PM AEST.Please note, as the role requires an urgent commencement, we are seeking applications from candidates who currently hold valid Australian work rights.For any enquiries about the role, please contact Renee Simkins - renee.simkins@jcu.edu.au.ABOUT OUR PROCESSAt JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.WHAT MATTERS TO US AT JCUOur People - Our staff, students, and the communities we serveOur Education - Knowledge has the power to change livesOur Place - the Tropics and beyondOur Research - a catalyst for innovation and knowledge generationJames Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.
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