Job Summary
The Assistant Store Manager is a vital role that requires strong leadership and communication skills to drive store performance. This position oversees day-to-day operations, ensuring exceptional customer service, efficient inventory management, and effective cost control.
Main Responsibilities
* Customer Service: Lead by example in providing outstanding customer service, addressing inquiries, and resolving complaints to ensure a positive experience.
* Inventory Management: Monitor stock levels, manage inventory, place orders, and maintain a well-stocked and organized store environment.
* Performance Drive: Focus on profitability while managing costs, expenses, and waste to optimize store performance.
* Adaptability: Thrive in a fast-paced, compliance-driven environment while balancing competing priorities.
* Strategic Execution: Bring our convenience retail strategy to life by executing initiatives and programs.
* Availability: Flexibility to work weekends and overnights when required.
Requirements
* Prior retail or customer service experience preferred
* Able to operate POS systems accurately and handle cash transactions
* Strong communication and teamwork skills
* Flexibility to work across a 7-day roster, including nights and weekends