**Location: Melbourne, Australia (Hybrid)**
In this position, you'll be based in the Yarra Falls office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex.
**We give you a world of potential**
Are you ready to grow your career in a global, people-focused environment? As a People Service and Delivery Administrator, you'll play a key role in supporting multiple regions and disciplines within the People team, gaining exposure to a wide range of areas including Employee Relations, Learning & Development, Recruitment, and more. If you're organised, proactive, and eager to make an impact in a collaborative team, this is an exciting opportunity to explore.
**A role you will love**
As a People Service and Delivery Administrator, you'll be part of a collaborative global team, supporting a wide range of people-related activities and helping to deliver a seamless employee experience. This role offers variety, challenge, and the opportunity to build expertise across multiple HR disciplines while making a meaningful impact on day-to-day operations. If you enjoy problem-solving, working with people, and improving processes, this role is a great fit.
Some of your key responsibilities will include:
- Managing complex onboarding and employee lifecycle transactions accurately and within service level agreements.
- Providing clear advice and guidance to employees and managers on policies and processes.
- Identifying trends in system or process errors and contributing to solutions.
- Ensuring compliance with risk, audit, and data privacy controls across internal and third-party processes.
- Delivering training on policies and procedures to new team members.
- Building strong working relationships with Payroll, Employee Relations, and Business Partnering teams.
- Managing your own workload while remaining flexible to support across the wider People Services team.Reviewing and improving work processes to enhance outcomes for employees and managers.
**What will you bring to the role?**
You're an experienced HR professional with a passion for delivering great service, solving problems, and supporting people across a global business. With strong communication skills and attention to detail, you'll support employees and managers while helping to improve processes and outcomes.
**Other key skills required for the role include**:
- Solid HR administration experience with strong literacy and numerical skills. It would be advantageous if you had formal HR qualifications.
- Excellent customer service abilities, both written and verbal.
- Exposure to one or more HR specialisms such as Employee Relations, Recruitment, or Learning & Development.
- Strong business awareness and understanding of global employment law or regulatory frameworks.
- Ability to communicate effectively across all levels and build strong working relationships.
- Experience coaching and supporting junior team members and guiding employees/managers on HR systems and processes.
- Confidence in making decisions and investigating complex matters to resolve employee queries.
- Highly organised, detail-oriented, and curious—able to tackle unfamiliar problems with initiative.
- Willingness to provide training and support, with potential for matrix management in change initiatives or projects.
- A bonus if you have additional language skills (e.g. Mandarin)
**Rewards designed for you**
**Flexible work**to help you find the best balance between work and lifestyle.
**Health and wellbeing**rewards that can be tailored to support you and your family.
**Invest in our business**by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
**Extra rewards**ranging from recognition awards and team get togethers to helping you invest in your future.
LI-Hybrid