Join to apply for the Organisational Change Manager role at Brunel2 weeks ago Be among the first 25 applicantsJoin to apply for the Organisational Change Manager role at BrunelAbout This RoleAre you passionate about transforming business processes and driving organisational change? We are looking for a dynamic individual to bridge the gap between business needs and ServiceNow capabilities. In this role, you will ensure the seamless implementation of the Common Service Data Model (CSDM) and lead the charge in adopting and improving processes.Requirement Gathering: Capture IT service management, CMDB, and digital workflow needs.CSDM Guidance: Align ServiceNow with CSDM for better visibility, governance, and reporting.Process Design & Optimisation: Refine IT service and asset management processes using CSDM.Data Governance & Integrity: Define data ownership and ensure CMDB accuracy per CSDM.Service Mapping Support: Structure business, application, and technical services properly.Stakeholder Engagement: Engage key stakeholders to align with business and ServiceNow strategy.Change Impact Assessment: Assess and mitigate impacts of ServiceNow changes.Training & Enablement: Deliver training and workshops for user adoption.Communication Strategy: Inform and educate users on CSDM and ServiceNow changes.Resistance Management: Mitigate user resistance through engagement and support.About This RoleAre you passionate about transforming business processes and driving organisational change? We are looking for a dynamic individual to bridge the gap between business needs and ServiceNow capabilities. In this role, you will ensure the seamless implementation of the Common Service Data Model (CSDM) and lead the charge in adopting and improving processes.Requirement Gathering: Capture IT service management, CMDB, and digital workflow needs.CSDM Guidance: Align ServiceNow with CSDM for better visibility, governance, and reporting.Process Design & Optimisation: Refine IT service and asset management processes using CSDM.Data Governance & Integrity: Define data ownership and ensure CMDB accuracy per CSDM.Service Mapping Support: Structure business, application, and technical services properly.Stakeholder Engagement: Engage key stakeholders to align with business and ServiceNow strategy.Change Impact Assessment: Assess and mitigate impacts of ServiceNow changes.Training & Enablement: Deliver training and workshops for user adoption.Communication Strategy: Inform and educate users on CSDM and ServiceNow changes.Resistance Management: Mitigate user resistance through engagement and support.RequirementsExcellent collaboration, influencing, and negotiation skills.Strong understanding of operational support needs.Knowledge of the IT landscape and support requirements.Expertise in ServiceNow CSDM.Service Modelling for complex services.Strong knowledge of CMDB/ITSM.Experience with external suppliers.Manage stakeholder expectations.Work with stakeholders across regions/time zones.Project Management knowledge.OCM experience/qualification.Technical writing skills.Understanding of Agile and ADO.Ability to work in a transformative organisation.BenefitsWork with a Tier 1 Mining Company6-month contract with the view to extendSalary sacrificingEmployee Assistance Program (EAP)Corporate discountsAbout Brunel:Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.Operating in Australasia since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation.Brunel is proud to be equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander and female candidates.Do you have questions?If you have any questions or would like to discuss the details of this role, please contact m.salmond@brunel.net.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionProject Management and Information TechnologyIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at Brunel by 2xGet notified about new Change Manager jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 weeks agoCustomer Success Manager - Project Delivery (AUS)Brisbane, Queensland, Australia 6 days agoBrisbane City, Queensland, Australia 6 days agoTechnical Project Manager (Change Management)Brisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 8 hours agoBrisbane, Queensland, Australia 1 week agoTechnical Training Facilitator – Technical Project Manager (Contentful)Brisbane, Queensland, Australia 1 day agoVoice of Customer Program Manager - South Bank, QLDBrisbane, Queensland, Australia 6 days agoCybersecurity Delivery Lead (Project Manager)Brisbane City, Queensland, Australia A$180,000.00-A$200,000.00 4 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 3 weeks agoManager - Supplier Governance and Frameworks Brisbane and SydneyBrisbane, Queensland, Australia 4 days agoProgram Manager, Transportation, AU Delivery ServicesBrisbane, Queensland, Australia 2 weeks agoManager - Stakeholder & Community RelationsBrisbane City, Queensland, Australia A$180,000.00-A$230,000.00 1 week agoSenior Contracts Administrator | Change ManagerBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 months agoBrisbane, Queensland, Australia 5 hours agoSenior Consultant or Manager - Climate Change and SustainabilityBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 6 days agoGeneral Manager Technology Operations Brisbane, QLDBrisbane, Queensland, Australia 6 days agoWest End, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoManager - Supplier Governance and FrameworksBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 1 week agoVirginia, Queensland, Australia 4 days agoNational Organisational Development ManagerBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia A$190,000.00-A$220,000.00 1 month agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoExpression of Interest - Business AnalystBrisbane, Queensland, Australia 16 hours agoSenior Customer Experience Program Manager - Japanese SpeakingBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 weeks agoWe’re unlocking community knowledge in a new way. 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