**Position Summary**
Meets with current and prospective members to increase Costco Membership sign-ups and sales and develops Gold Star
companies. Continually strives to improve Costco's corporate image as a concerned and active member of the community. Introduces Costco to the community in new market areas and as an active participant in warehouse pre-openings. Tracks sales, sign-ups, and incentive programs. Provides prompt and courteous member service. Follows proper safety and security procedures and standards.
**Job Duties/Essential Functions**
- Canvases businesses located in the warehouse sales area in person and by phone to promote membership and foster
sales
- Conducts research to identify best prospects
- Meets with business owners and assesses business needs to determine Costco merchandise that offers perks to the
member
- Assists business with merchandising ideas and special orders
- Contacts business members about special promotions, new items, and road shows to promote memberships
- Meets with large businesses to discuss employee membership campaigns
- Completes daily activity log and tracks sales increases, sign ups, appointments, and calls
- Submits clear mileage records and other expense receipts for reimbursement
- Promotes good community relations by attending and participating in local community events, trade shows, Chamber of
Commerce meetings, and local charity events
- Assists Membership/Marketing Manager with formulating and carrying out marketing plan
- Creates and tracks membership incentive programs
- Assists members at the membership desk as necessary
- Resolves member issues using problem solving skills, tact, and discretion
- Maintains Business Promotion board and updates display
- Follows proper Membership and general safety and security procedures and standards
- Answers phones and assists callers
- Assists in other departments of the warehouse as necessary
- Provides prompt and courteous service to members, employees, and suppliers.
Ability to operate vehicles, equipment or machinery
- Personal vehicle, computer, printer, phone, card printer, copier, credit/debit terminal, cash register.
Education/Training: High School Certificate or higher
Licenses/Certifications: Current driver's licence
Experience/Skills: Costco Membership, marketing, customer service, sales or comparable experience | Basic math skills
**Other specific requirements**
- If successful, you will be required to undertake role & department specific training within specified timeframes