Maximum term contract until 30 June 2026
Based in Aitkenvale
Join the world's largest humanitarian movement
About the role
Immediate Housing Response (IHR) provides short-term emergency accommodation and support to people experiencing or at risk of homelessness, often involving financial assistance for tenancy start-up and sustainment costs. This program aims to help people transition from crisis to stable, long-term housing solutions.
In this position you will provide individualised support to clients to identify strengths and needs and assist in setting and attaining identified goals. You will conduct holistic assessments and collaborate with other agencies and organisations to source appropriate support for clients. In addition, you will also contribute to co-design processes and adapt and innovate ways of working to improve Red Cross's response to the needs of clients.
What you will bring
Proven ability to provide high quality, specialist casework support and case management including holistic assessment of client needs and development of case plans.
Demonstrated cultural competence and the ability to work with people from diverse backgrounds
Proven ability to identify service gaps and manage complex cases within a context of competing priorities
Demonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders (which can include statutory and law enforcement agencies
A current Driver's licence and Working with Children Check are mandatory requirements for this role
Further information
This role is covered by the Social, Community, Housing and Disability Award – Level 4, salary from $88,090.08.
Applications close: 30 January 2026
For any enquiries, please contact Kym Musumeci on
We encourage applicants to apply ASAP as we will be reviewing applications as they are submitted and may fill this role prior to the advertised closing date.