Join our Team
Ecommerce Onboarding Specialist Role Summary
We are seeking an experienced Ecommerce Onboarding Specialist to join our dynamic eCommerce team in South Melbourne.
This hybrid role offers the chance to make a real impact by managing the complete lifecycle of supplier onboarding, product enrichment, and go-live across multiple brands.
We offer more than just a job, we offer a career path with significant growth potential, attractive benefits, and a supportive environment where your contributions are valued.
* Main Responsibilities:
* Guide and train suppliers through the entire onboarding process, providing expert assistance with internal tools (SAP, MIRAKL, Excel) and troubleshooting.
* Ensure product information is impeccable, meeting our guidelines, SEO requirements, and platform taxonomy for optimal visibility.
* Orchestrate the final stages of onboarding, ensuring products are accurately listed and launched on our websites on schedule.
* Build and maintain strong relationships with suppliers, proactively resolving issues, answering queries, and offering ongoing support.
About You
* Australian owned and operated global retail brand
* Must have excellent communication skills
* Ability to work both independently and collaboratively within a team.
* Proficiency with Microsoft Excel is essential.
Benefits
* Work-Life Balance: Enjoy hybrid work options for flexibility.
* Rewarding Compensation: Competitive salary + super + profit share.
* Career Growth: Excellent opportunities for career progression and personal development.
* Fantastic Perks: Generous team discounts across our iconic brands.
* Collaborative Culture: Be part of a genuinely fast-paced and exciting business that rewards initiative and creativity.