Energy Storage Industries Pty Ltd. – Maryborough QLD
At Energy Storage Industries (ESI), our mission is to build a trusted, Australian-led energy storage company that empowers the transition to a clean, stable, and sustainable energy future. Founded in Brisbane, ESI is focused on delivering advanced battery energy storage systems engineered for performance, safety, and sustainability.
The Role
The Field Services Engineer is a full-time, on-site role based in Maryborough, with regular travel to project sites in other regions. This role focuses on providing new product on-site support – including start-up (site assessment, installation, commissioning), maintenance, and troubleshooting services. When not travelling, the Field Service Engineer will provide proactive installation and commissioning planning and after-sales service support – including creating relevant documentation and reference materials, troubleshooting customer issues, preparing spare parts quotes, order entry, and customer follow-up. You will report to the Project Manager, working within ESI's delivery team.
You'll be responsible for:
Travelling to customer sites and performing site assessments, installation, commissioning, support, maintenance, troubleshooting, and upgrades to ESI's products over time.
Creating and managing project plans for readying sites for product introduction, including facility modifications, IT networking, and control system software upgrades.
Liaising with customers to ensure smooth installation, operation, and maintenance of ESI products.
Creating documentation and electronic reference material for in-service support, including:
installation, support, and maintenance manuals
field service work instructions
maintenance instructions
safe work methods
Maintaining accurate field service records of provided support and deployed upgrades.
What You'll Bring
Minimum bachelor's degree, or equivalent combination of experience and education.
Minimum 3 years' experience diagnosing and repairing mechanical, electromechanical, and/or electrical and electronic equipment.
Experience integrating battery energy storage solution components will be highly regarded.
A pragmatic, people-first, down-to-earth outlook. We're looking for a self-starter, self-directed, and self-motivated person.
A commitment to the company's Zero Harm goal in its operations, and experience working within policies and procedures to achieve best outcomes.
Experience working with internal and external stakeholders, and an ability to communicate complex technical issues in a clear, concise manner.
Current Australian driver's licence.
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