Permanent D365 Functional Consultant role with hybrid flexibility and real impact on transformation. Your new company
We're seeking a D365 Functional Consultant to play a pivotal role in a company-wide transformation program that's energising every corner of the business. This is more than a strategic role; it's a chance to shape how technology empowers people, improves customer experiences, and drives innovation.
Your new role
As a D365 Functional Consultant, you'll play a critical role in designing and implementing modern business applications using Microsoft Dynamics 365 and Power Platform. You'll work closely with stakeholders to gather requirements, configure solutions, and deliver scalable, user-centric improvements across modules like Sales, Marketing, Contact Centre, and Case Management.
You'll also contribute to AI-driven automation, data migration, and CRM optimisation, helping the organisation transition from legacy systems to a future-ready platform. This is a hands-on role where your insights will directly shape business processes and customer engagement strategies.
What you'll need to succeed
* Strong hands-on experience with Dynamics 365 modules (Sales, Marketing, Service, Case Management).
* Configuration expertise in Power Platform tools (Power Apps, Power Automate).
* Ability to translate business requirements into functional specifications and scalable solutions.
* Experience in CRM optimisation, data migration, and AI-driven automation.
* Excellent stakeholder engagement and documentation skills.
* Familiarity with regulated environments such as financial services or insurance is highly desirable.
* Microsoft certifications in Dynamics 365 are a bonus.
What you'll get in return
* People-first culture: You'll be part of a team that values trust, respect, and collaboration. Diversity and inclusion aren't just words-they're embedded in how we work.
* Supportive leadership: The leaders are mentors, not gatekeepers. You'll have access to decision-makers, including the C-suite, who are approachable and invested in your success.
* Growth-focused environment: They believe in continuous learning and offer real opportunities for professional development, training, and career progression.
* Impactful work: You'll be at the heart of a major digital transformation, modernising core business and customer-facing systems with Microsoft Dynamics 365 and Power Platform.
What you need to do now
Apply now and be part of a transformation that's as exciting as it is meaningful or reach out to Charul at Charul.budhiraja@hays.com.auIf this job isn't quite right for you and you are looking for a new position, please contact me for a confidential discussion on your career.
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