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Located a short walk from Circular Quay train, bus and light rail interchange, among the cobblestone laneways of The Rocks district in a quirky heritage building, you will find the delightful Sydney Harbour Hotel. Offering 176 rooms and a relaxed restaurant and lobby bar, we are located centrally offering a quintessential Sydney experience.
At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.
Role Purpose
We are looking for motivated and experienced Nighttime Auditors for our Sydney Harbour Hotel. Reporting to the Front Office Manager, you understand how important our guest services are and be confident to acknowledge challenges that can occur in a hotel environment at night. You will work effectively in a small team and be the type of person who thrives in a varied position and is self-accountable.
Skills and Experience
* A love of crunching numbers and an eye for detail.
* Previous Hotel Front Office experience is desirable but not essential.
* Basic knowledge of accounting principles.
* The ability to work with Opera and a general understanding of hotel operations.
* A personality to rival any sunrise you will see!
* You can balance the requirements of night shifts and are seeking regular shifts across a 7 day Roster.
Why Us
You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:
* 50% F&B discount across all Crystalbrook restaurants and bars
* $99 room rates and a generous friends and family discount
* Enhanced parental Leave and lifestyle benefits
* A commitment to a green future through enhanced sustainability practices
* Access to our internal mobility program and team reward schemes
* Online learning and training with tailored career development pathways
* A culture of collaboration, elevating experiences and diversity
* Limitless career opportunities in a fast growing, dynamic environment
* Regular service recognition and team engagement events
We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.
As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
Crystalbrook Collection is an award‐winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.
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Overnight | Guest Service Agent | IntrContinental Sydney Full Time
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