Workers' Compensation & Injury Support Lead
Tomago Head Office – Newcastle, NSW
About The Opportunity
We are seeking an experienced Workers' Compensation and Injury Support Lead (WCIS Lead) to play a key role in the delivery and oversight of Bis' workers' compensation and injury management programs.
Reporting to the People & Culture Manager, this role provides expert leadership across injury management, occupational rehabilitation, workers' compensation compliance, and return‐to‐work outcomes. You will work closely with operational leaders, People & Culture, Safety, insurers, regulators, and external providers to ensure strong governance, positive employee experiences, and effective risk and cost management.
This is a senior, hands‐on role suited to someone who enjoys balancing technical expertise with stakeholder engagement in a complex, multi‐site environment.
Key Responsibilities
In this role, you will:
* Lead the delivery of effective injury management and return‐to‐work programs to achieve timely, safe, and sustainable outcomes
* Provide expert guidance and technical leadership to Return‐to‐Work Coordinators and injury management stakeholders
* Act as the primary relationship lead with insurers, third‐party administrators, rehabilitation providers, regulators, and legal partners
* Ensure compliance with workers' compensation legislation, licensing, and self‐insurance requirements across state and federal schemes
* Monitor claims performance, analyse injury and claims data, and identify trends, risks, and preventative opportunities
* Prepare and present reports, insights, and recommendations to senior leaders and the Executive team
* Support audits, policy renewals, and governance requirements relating to workers' compensation and injury management
* Champion a proactive approach to health, safety, and wellbeing aligned with Bis' Zero Harm commitment
* Lead, mentor, and develop a small injury management team to build capability and consistency
About You
You will be well suited to this role if you bring:
* Demonstrated experience in workers' compensation, injury management, and workplace‐based rehabilitation
* Strong working knowledge of the Comcare scheme, with broader exposure to state‐based schemes desirable
* Experience partnering with insurers, rehabilitation providers, medical practitioners, and legal stakeholders
* Confidence engaging with operational leaders and executives on complex and sensitive matters
* Strong analytical capability, with experience using injury and claims data to drive insights and improvements
* Excellent communication, negotiation, and relationship‐building skills
* A practical, solutions‐focused mindset with strong attention to detail
* Tertiary qualifications in a medical, allied health, or related discipline (or equivalent experience)
Experience in mining, resources, logistics, or similarly complex operational environments will be highly regarded.
Why Join Us?
* A key leadership role with genuine visibility and influence across the business
* Opportunity to shape and strengthen injury management and workers' compensation practices
* Exposure to senior leaders and meaningful involvement in governance and decision‐making
* Based at our Tomago Head Office (Newcastle), with some travel to operational sites as required
* A values‐driven organisation committed to Zero Harm, care for our people, and operational excellence
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