Overview Client Delivery Partner Banking (Sydney) - As a Client Delivery Partner at Pegasystems, you'll be at the heart of our client success story, driving transformational outcomes within Australia's dynamic banking landscape.
This pivotal role bridges our consulting expertise with strategic client engagement, ensuring seamless delivery across the complete engagement lifecycle while championing the modernization of customer experiences through cutting-edge technology solutions.
Responsibilities Drive Strategic Growth - Transform business operations by identifying breakthrough opportunities and partnering with Lead Account/Client Executives to unlock new value streams Lead Enterprise Transformation - Spearhead large-scale initiatives that modernize customer experiences, taking accountability for ACV, renewals, and consulting bookings while proactively managing risks Build C-Level Partnerships - Forge trusted relationships with banking executives and stakeholders, serving as their strategic advisor who translates complex technical concepts into clear business value Architect Success - Design effective delivery strategies that maximize ROI while ensuring clients leverage Pega's full capabilities across their digital ecosystem Champion Innovation - Accelerate time-to-value by pioneering new methodologies including blueprint, estimator app, constellation, and emerging platform capabilities that keep pace with evolving customer expectations Orchestrate Excellence - Create seamless collaboration across multidisciplinary teams, ensuring Pega experts, clients, and partners work in perfect harmony toward shared objectives Drive Continuous Evolution - Establish feedback loops between clients and engineering teams, capturing insights that fuel product innovation and maintain currency with the rapidly changing customer landscape Who You Are You're a strategic orchestrator who thrives at the intersection of banking innovation and technology excellence.
Your natural ability to build authentic connections ignites enthusiasm across stakeholders - from technical teams to C-suite executives.
When complex challenges arise, your problem-solving instincts and deep understanding of digital transformation enable you to navigate with confidence and clarity.
Your experience over many years in the tech industry would give you the credibility to work at General Manager level within a major bank.
This is a senior role, so your career history needs to reflect this seniority.
Qualifications Proven track record in consulting sales and delivery leadership within enterprise environments Expert-level experience in enterprise software delivery and client relationship management Knowledge of Pega products and implementation methodologies is beneficial, with appreciation for modernization trends Demonstrated ability to build and maintain C-level relationships in complex organizations Strong grasp of business strategy, digital transformation, and the evolving banking landscape Excellent communication skills with proven ability to influence and impact clients and partners Track record of identifying and resolving project challenges while maintaining strategic focus Experience planning, organizing, and executing complex projects across teams and organizations Benefits Gartner Analyst acclaimed technology leadership across our product categories Continuous learning and development opportunities in a rapidly evolving field Innovative, inclusive, agile, and flexible work environment Competitive global benefits program including pay, bonus incentive, and employee equity, Full medical and life insurances Legal and Compliance We are an Equal Opportunity employer.
Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance - For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations - If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.