About the Role-
We have partnered with a client in the Financial Services sector to bring on board a junior Business Systems Analyst with a strong foundation on API integration and data mapping and a passion for problem solving.
In this role, you will work closely with internal stakeholders and external partners to support the delivery of high-quality, fit-for-purpose solutions.
Key Responsibilities
Business Analysis & SDLC Activities
* Requirement Management - Gather, document, and manage business and technical requirements
* Solution Documentation - Prepare process flows, BRDs, user stories, and functional specs
* Test Planning & Execution - Assist in test case creation, execution, and defect tracking
* Defect Management - Identify, log, and coordinate issue resolution throughout testing cycles
System Configuration & Technical Responsibilities
1. System Setup and Customization
* Configure financial systems platforms
* Adjust system parameters to align with workflows
2. Workflow Configuration
* Design and update workflow rules, user roles, and approval processes
* Automate actions like status changes, alerts, and escalations for loan/settlement stages
3. User Access and Permissions
* Manage user roles and permissions based on job functions
* Ensure data security for sensitive mortgage and title information
4. Third-Party Integrations
* Support API/system integrations with different platforms.
5. Environment Configuration
* Assist with setup of UAT and production environments
* Ensure correct settings (e.g., endpoints, sandbox/live credentials)
6. Issue Resolution & Updates
* Troubleshoot configuration issues (e.g., failed workflows, miscalculations)
* Apply patches or system updates and adjust affected components
What You'll Bring
We're looking for individuals who are:
* Action-Oriented - Energetic and committed to delivering results
* Approachable & Collaborative - A natural communicator and listener
* Quick Technical Learner - Able to grasp new platforms and tools rapidly
* Analytical & Solution-Focused - Enjoy solving technical and business problems
* Process-Driven - Passionate about improving workflows and system efficiency
* Creative - Comfortable suggesting new ideas and approaches
* Customer-Centric - Committed to meeting stakeholder and user needs
Preferred Qualifications
* Degree or certification in Business, Information Systems, or Project Management (preferred)
* Familiarity with workflow tools, CRM systems, or mortgage/settlement platforms is a plus
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Pam Kaur on + 618 7422 0615 or email pkaur@paxus.com.au and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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