**Employment Type**: Permanent Full Time
**Position Classification**: Telephonist Lvl 2
**Remuneration**: 65534.2 - 68201.57 full time equivalent base salary range (excludes super, leave loading and salary packaging)
**Hours Per Week**: 38
**Requisition ID**: REQ564549
Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.
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**Additional Information**:
- An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.
This will be a 24/7 rotating roster, which includes night shift. Experience would be great but not a requirement as on the job training will be given. The first couple of months will be Monday to Friday for training purposes.
**What you'll be doing**
Providing customer service as a Switchboard Operator at the Children’s Hospital Westmead. Can also be responsible for providing frontline customer service in a receptionist role while undertaking a variety of administrative duties.
- Demonstrated ability to work in a busy and high pressured environment with the ability to multitask and prioritise workloads.
- Demonstrated capacity to provide productive use of Alcatel system switchboard console and paging system or willing to learn.
- High level interpersonal skills with the ability to interact with both internal and external customers.
- Demonstrated excellent computer skills especially with Microsoft Office suite programs and the ability to learn complex relevant health systems
- Demonstrated ability to maintain confidentiality and follow protocol.
SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.
NSWHealth is committed to child safety in line with the Child Safe Standards. SCHN is committed to maintaining a child safe culture that upholds the rights of children and young people. We strive to ensure children and young people feel safe, supported, and are included in their care. Existing staff of SCHN and those seeking employment are required to prioritise the safety, welfare and wellbeing of children and young people in their care and take action to keep them safe from harm and abuse.
Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Need more information?
For technical support please contact the customer services team on 1300 679 367 and select option 3.
**Applications Close: 19/04/2025
📌 Schn Switchboard Operator - Req564549
🏢 The Sydney Children's Hospitals Network
📍 Westmead