Tight knit, high performing team
- People first mentality with career growth opportunities
- Fantastc Australian business in growth
**The Company**
This Seven Hills business is proud family-owned and operated business of over 30 years. This business is a wholesale supplier of repair, maintenance and construction products and brands to the trade, enthusiasts, and DIY markets. Working with a vast array of international brands supplying them across ANZ
The foundation of this company is on marketing and customer service, dedicated to there customers the team have a real passion for what they do and take pride in the highest levels of service
**The Position**
We're currently looking for a customer service professional to become part of our Head Office team in Seven Hills. Ideally with experience in the trade, however excellent training will be provided. Attitude and passion are critical to success
This is a full time Monday - Friday role. 8.30am - 4.30pm with no weekend work.
The role requires great communication, you will be working cross functionally with sales, warehousing, retailers, and enthusiasts.
- Can develop a rapport with customers, demonstrating a friendly and helpful manner to always represent a positive image of the company and its brand
- Can quickly and efficiently navigate company systems so that they can accurately record customer sales orders, questions, enquires and problems in CRM, ERP, freight, and ecommerce platforms.
- Is well organised and has an eye for detail to ensure accurate record keeping and task completion.
- Is driven to complete tasks at the best of their ability in a timely manner.
- Is driven to help customers to solve their problems and proactively communicate to others within the company to ensure this occurs.
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