Senior Operations & Administration Manager
Operational Backbone – Multi‐Site Health BusinessFull‐Time | Onsite | Perth
Intense Health is a structured, multi‐site private health business operating six clinics across Perth.
We are not a startup.We are not a corporate chain.We are a disciplined, founder‐led business built on systems, standards, and accountability.
We are seeking a senior operational professional to take ownership of the administrative and operational engine of the business.
This is a responsibility‐first role designed for someone in a stable life stage who is ready to commit long‐term and take full ownership of operational structure.
THE PURPOSE OF THIS ROLE
To ensure payroll, rostering, reporting, compliance, and administrative systems run with precision, consistency, and reliability — without daily founder involvement.
This role is about operational stability.
Not title.Not politics.Not strategy theatre.
Execution.
CORE ACCOUNTABILITIES
* Fortnightly payroll (accuracy, compliance, verification)
* Roster planning and operational scheduling
* Daily escalation cycle and internal reporting
* Weekly and monthly operational reports
* Procedure documentation and system updates
* Admin team supervision and workload allocation
* Compliance tracking and policy adherence
* Identifying inefficiencies and strengthening workflows
* Ensuring operational continuity across all locations
You will be the operational reference point for head office.
Precision and follow‐through are non‐negotiable.
WHO THIS ROLE SUITS
This role suits a mid‐career professional (likely 35+) who:
* Values structure and accountability
* Is comfortable carrying responsibility
* Has experience owning operational systems
* Is calm, steady, and emotionally mature
* Is highly organised and detail‐driven
* Is technology confident (systems, reporting, dashboards)
* Understands payroll compliance and roster logic
* Is comfortable working Monday–Saturday as part of a structured operational week
* Seeks long‐term stability rather than career hopping
This role suits someone who takes pride in running a tight ship.
* Candidates prioritising work‐life balance above operational responsibility
* Individuals seeking flexible or negotiable hours
* Early‐career applicants still exploring direction
* Big‐picture strategists who avoid detailed execution
* Those uncomfortable with being accountable for outcomes
We operate on ownership and clarity.
WORKING STRUCTURE
Full‐time, onsite role (40 hours per week).
Operational rhythm currently runs:
* Monday: 8:00 am – 5:00 pm
* Tuesday–Thursday: 9:00 am – 5:00 pm
* Friday: 9:00 am – 4:30 pm
* Saturday: 10:00 am – 12:00 pm
This structure supports multi‐site stability and is not negotiable.
COMPENSATION
$95,000 – $105,000 + Super
Remuneration reviewed after successful probation based on demonstrated performance, ownership and operational impact.
Six‐month probation with structured performance checkpoints.
We are prepared to compensate appropriately for the right long‐term fit.
WHAT SUCCESS LOOKS LIKE
* Payroll runs cleanly and consistently
* Rosters are accurate and predictable
* Reporting is timely and structured
* Admin team operates efficiently
* Compliance is organised and documented
* Founders are no longer pulled into daily operational corrections
* Operational rhythm feels stable, not reactive
APPLICATION REQUIREMENTS
* Why operational responsibility appeals to you.
* How many years' experience you have in senior operations or administration management.
* A specific example of when you identified and corrected an operational error (e.g. payroll, reporting, compliance) before it became a problem.
* Where you see yourself in the next 3 years, what ideally that looks like to you?
* Outside of work, what do you naturally invest time and energy into that matters to you?
* Confirmation of your availability Monday–Saturday.
* A link to your DISC assessment (full chart page).
* A link or PDF of your Ray Dalio PrinciplesYou assessment results.
* A brief example of a system you personally improved and stabilised.
* Applications without these requirements will not be reviewed.
DISC Personality Test: https://www.123test.com/disc-personality-test/
We review candidates based on alignment, operational maturity, and long‐term intent — not just resume titles.
No calls or direct emails. Apply via SEEK only.
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