Marketing Operations ManagerJob no: 504711Work type: Contract Full TimeLocation: SydneyCategories: Marketing/CommunicationsUltimo, hybrid working locationContract for approximately 18 monthsBase $107K p.aThe RoleThis role will manage day to day operations of the Marketing Automation Platform and drive technical delivery and optimisation of 1:1 marketing campaigns.Based out of Sydney, this is an 18-month contract position.The JobThe Marketing Operations Manager will manage platform processes, day-to-day operations, and technical delivery of campaigns in the Marketing Automation Platform (currently Salesforce Marketing Cloud), to support CRM and newsletter projects and campaigns.Working closely with and reporting to the Marketing Lead, Operations, you will:Manage and optimise marketing campaign processes and documentation.Manage day-to-day operations within our Marketing Automation Platform.Liaise with CRM Managers and Newsletter Producers to support and advise on email channel delivery and best practice.Support the Marketing Lead, Operations on marketing projects or initiatives.About YouWith extensive understanding of and experience in data-driven marketing, CRM, and lifecycle marketing, you will also have advanced experience using marketing automation platforms (particularly email channels), with a strong understanding of technical delivery and best practice. You'll possess advanced skills and experience in the delivery and measurement of campaigns including building campaigns and journeys, A/B testing, and supporting training and process.You're highly organised and process-oriented, with solid experience implementing and driving adoption of technical and business processes.You're an excellent communicator with a proven ability to negotiate and effectively influence both internal and external stakeholders.About ABC Audiences:ABC Audiences is made up of a passionate group of marketing, brand, creative, audience experience, UX, and audience insights specialists who have audiences at the heart of all they do. They're responsible for leading the ABC's brand and audience strategies, acquiring and engaging audiences both within our broadcast and digital ecosystems, and working collaboratively with partner divisions to lead an integrated approach to audience insights, branding, acquisition and retention strategies, and communication.More Info:We strive to promote an inclusive culture of opportunity and welcome applications from people of all backgrounds.For more information on working at the ABC, visit our website.Advertised: 24 Apr 2025 12:00 PM AUS Eastern Standard TimeApplications close: 11 May 2025 11:55 PM AUS Eastern Standard Time
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