We are seeking professional, self-motivated, driven, and enthusiastic individuals to join our team at our luxury hostel/Boutique Capsule Hotel on the Royal Mile with CoDE - The CoURT.
About CoDE
CoDE offers high-quality accommodation with a mix of double and multi-share Pod bedrooms. We are a Capsule Hotel located just off The Royal Mile, opened in August 2019, featuring over 200 beds, communal kitchens, and social areas, all designed to high standards within a historic building. Our original site on Rose Street has been one of Edinburgh's top-rated accommodations for seven years.
Who You Are
We’re looking for someone passionate about maintaining high standards as our CoDE family grows.
Role and Responsibilities
You should be flexible and willing to work various shifts including day and night reception, housekeeping, and food & beverage service. Night shifts may vary, and flexibility is appreciated to gain comprehensive experience across all aspects of the business.
Responsibilities include but are not limited to:
1. Front of House (Day/Night)
o Welcoming and caring for guests
o Checking guests in and out
o Upselling food & beverage, including making coffees with our Barista machine
o Bar work, including beer, whisky, and gin sales
o Kitchen assistance and food running
o Running guest events
o Responding to guest comments and feedback
o Processing card payments
o Selling tours and products to enhance guest experience
o Responding to requests, calls, emails, and reviews professionally
o Completing necessary reports, such as lost property logs
2. Housekeeping
o Maintaining high cleanliness standards
o Managing linen deliveries, making beds, and cleaning rooms and bathrooms
o Cleaning common areas and kitchens
o Preparing guest rooms for arrivals
3. Caring for the Building
o Adhering to health and safety policies
o Ensuring doors are locked and reporting maintenance issues
o Handling lost & found items
o Keeping guest areas clean and tidy
o Providing feedback on guest comments
Rewards
* Opportunities to be part of an innovative and growing brand that welcomes new ideas
* Free stays: Up to 5 complimentary overnight stays annually for you and a guest, subject to availability and conditions
* Family & Friends Discount: Up to 30% off at CoDE and Destiny properties across 7 stays annually
* Birthday Vouchers: Celebrating your special day with a token of appreciation
* Employee Recognition: Regular acknowledgment of achievements through communication channels
* Tour Partnership Program: Discounts on city tours with our partners
* Staff Food & Beverage Discounts: 20% off all food and drinks
* Team Events: Regular gatherings and team-building activities
* Volunteering Days: Up to one paid day per year for external volunteering, with management approval
If you believe you are a good fit, please send your CV and a cover letter explaining why you want to join our team.
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