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Care finder team lead

Coffs Harbour
Each
Posted: 16 August
Offer description

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.
We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.


Job Description

About the Care Finder program
Here at Each, we are looking for a Team Lead to join our Care Finder program, which aims to provide specialist and intensive assistance to help people in the Care Finder target population groups understand and access aged care services and connect with other relevant supports in the community.

* Part-time (0.8FTE) ongoing position (Monday - Thursday)
* Based at our Coffs Harbour office with travel required. Hybrid working conditions.

What you'll be doing
In this fast-paced role, no two days will be the same As Team Lead, your duties will include:

* Providing senior consultation, line management, and support to the Care Finder team, who practice assertive outreach and explore different ways to effectively engage with people in the Care Finder target populations.
* Assisting with the development, implementation, and evaluation of a robust service program.
* Managing a 50% caseload of clients, aligned with your commitment to customer care.
* Providing specialist and intensive assistance to help senior Australians who need support, to understand and access aged care services and connect with other relevant supports in the community.
* Building and establishing relationships within the community to promote the Care Finder program and reach potential clients.

If you'd like more information about the position, please find the position description here. Alternatively, contact Donna Judge, Manager Older Adult Services NSW, at (email) or 0405 069 011.
(Please note that applications sent directly to Donna will not be accepted)


Qualifications

If you're a born leader with a commitment to delivering a person-centred approach, and an understanding of the policy and funding environment of the aged care and community services sector, then you might be exactly who we're looking for

Experience, Knowledge, and Qualification/s required for the job

* Qualification in Social Work, Human Services, Aged Care, Community Services, or Health, and/or relevant experience, with a passion for assisting older adults in our community.
* Demonstrated experience in leading and managing a team.
* Experience working with older adults within the community, with an understanding of local supports and services.
* Exceptional interpersonal, communication, negotiation, and problem-solving skills.
* Ability to work remotely with a team when required.
* Current NSW driver's license and vehicle.
* Computer literacy and ability to manage a client database effectively.


Additional Information

What's in it for you
Each is committed to developing our people. We support you to be your best. We offer:

* Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
* Playing a key role in providing essential community services.
* Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
* Endless career opportunities – With over 200 programs across QLD, NSW, ACT, and VIC, there are many pathways to progress.
* Free, confidential support – Our Employee Assistance Program is available for you and your family.
* More leave when you need it – 4 weeks annual leave, sick/carer's leave, family & domestic violence leave, and the option to purchase extra leave.

Next steps
We want to know why you want to work with Each and what you can bring to this role. When you click 'Apply Now,' you will be redirected to our Career Centre, where the Position Description is available.

** Upon submitting your application, please ensure that you read the PD and attach a cover letter outlining your suitability. **

Aboriginal and Torres Strait Islanders are encouraged to apply.

Applications close 10th August 2025*
** Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period—so don't miss out and apply today**

Next Steps in the Hiring Process
Thank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer — committed to responding to every applicant.

Didn't find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each

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