The future of automotive servicing is a dynamic and ever-evolving landscape. We are seeking an experienced leader to drive our automotive category forward.
Job Description:
This role is responsible for defining, developing, and deploying our automotive servicing portfolio across our retail store network.
You will research emerging trends, identify new service opportunities, and lead the rollout of innovative solutions that meet the changing needs of our customers.
Key Responsibilities:
1. Service Portfolio Development: Define and evolve our automotive servicing offering, researching emerging trends and leading the deployment of new services.
2. Collaboration and Partnership: Partner with IT, marketing, operations, and other departments to deliver seamless projects and training programs.
3. Supplier Relationship Management: Build strategic relationships with suppliers and negotiate favorable terms.
4. Category Performance Optimization: Set pricing models, track category performance, and provide insights for business growth and development.
5. Customer-Centric Service Design: Champion customer-centric service design and integrate feedback loops to ensure exceptional customer experiences.
Requirements:
* Experience in automotive or related field.
* Proven leadership and project management skills.
* Strong analytical and problem-solving abilities.
* Excellent communication and interpersonal skills.
Benefits:
This role offers a unique opportunity to make a significant impact on our business while driving your own career growth and development.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and advancement.