A local government organization is seeking a Service Desk Officer (IT) for a contract role in Sydney. You will provide 1st and 2nd level IT support, troubleshooting user issues, and assisting with various hardware/software setups. Essential qualifications include a Certificate IV in Information Technology and experience in an IT support environment, particularly within local government. Strong communication skills are vital for this role, allowing you to assist non-technical users effectively. This role requires flexibility for occasional overtime.#J-18808-Ljbffr