Crystalbrook Bailey is a 5-star hotel, embodying modernity, innovation, and a true appreciation for the arts. Bailey chooses the path less traveled, favoring originality, individuality, and attention to detail.
THE ROLE:
Are you passionate about connecting with guests and working in a beautiful 5-star hotel? We have the opportunity to welcome a Guest Service Agent to Crystalbrook Bailey.
Unleash your positivity and embrace the opportunities as a Guest Service Agent within a tropical haven. We seek a forward-thinking, people-oriented individual to elevate our guests' experience.
ABOUT YOU:
We are seeking a Guest Experience Receptionist with previous guest service experience (hotel experience is a plus). You should have a passion for interacting with people and an empathetic ability to anticipate guests' needs.
Your talents will include:
* Proficient computer skills (Opera PMS advantageous)
* Strong attention to detail
* Familiarity with Cairns and the wider region
* Availability to work across a 7-day roster, including evenings and nights
* Motivation to provide exceptional guest experiences
* A 'can-do' approach to duties
THE BENEFITS:
Join a team of exceptional, supportive, diverse, and passionate people at Crystalbrook Collection. This vital position offers benefits such as:
* A market-leading 50% F&B discount across all venues
* $99 room rates and generous friends and family discounts
* Flexible benefits including extra leave and earth advocacy days
* Commitment to sustainability practices
* Internal mobility and reward programs
* Online learning and career development opportunities
* Employee support networks
* Regular recognition and team events
About Crystalbrook Collection: An award-winning hotel development and management company with a portfolio of upscale hotels, restaurants, and bars across Australia. We own and manage assets worth over AU$1 billion and have plans for expansion in Australia and internationally.
We foster a dynamic, entrepreneurial environment focused on delivering exceptional, individualized customer experiences. We are committed to diversity and equality. We encourage interested individuals to apply through the provided link. We look forward to hearing from you!
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