Customer Service Supervisor
A people-focused approach and strong communication skills are required to provide genuine support to our community through various channels.
Key Responsibilities:
* Manage bookings, enquiries, and registrations efficiently.
* Oversee administrative processes and reception duties.
* SUPPORT AND GUIDE our Customer Service Assistant team effectively.
* Collaborate with the entire team to uphold our values and deliver exceptional experiences consistently.
Requirements:
* Proven experience in customer service or administration (or both).
* Strong organisational and multitasking abilities.
* Confidence working in a fast-paced environment.
* Willingness to learn new systems and adapt quickly.
* Passion for the performing arts and/or wellness industries.
* A current Working With Children Check or willingness to obtain one is necessary.
Benefits:
* Fulfilling work in a dynamic environment.
* Ongoing training and development opportunities.
* A supportive team culture that encourages growth.
About This Role:
This role offers an exciting opportunity to join our team and make a meaningful contribution. If you have a passion for delivering exceptional customer experiences, we encourage you to apply.