Customer Service Officer – MatchWorks
Join to apply for theCustomer Service Officerrole atMatchWorks.
Base pay range
A$55,******/yr - A$62,******/yr
Location
Kaurna Country - Tonsley, South Australia
Salary
$55,****** - $62,****** + Superannuation + NFP salary packaging benefits
Employment status
Full Time Permanent – Hybrid/ Part time/Job Share available
What you'll do
Support participants with information, appointments, and access to tools to help them job search.
Create a friendly, welcoming and warm experience for participants and visitors.
Handle admin essentials – data entry, filing, scheduling, and keeping systems up to date.
Work closely with your team to share ideas, improve processes, and celebrate wins together.
What you'll bring
Strong people skills – approachable, positive, and calm even on busy days.
Great multitasking skills and an ability to juggle admin, calls, and face-to-face support with ease.
A team player attitude as someone who genuinely enjoys supporting colleagues and participants.
(You'll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don't worry, we'll help guide you through this.)
You'll also get
University Study Discount– Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
Salary packaging– up to $15,900 tax-free plus meal/entertainment benefits.
Purchased leave options– the ability to buy additional annual leave to support work-life balance and flexibility.
Extra leave– 13 days of personal leave and 10 wellbeing days per year.
Flexibility– full time, part time, or job share plus hybrid working.
Discounts– savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi.
Wellbeing support– 24/7 access to a holistic employee assistance program.
Referral bonus– bring great people with you and be rewarded.
Ready to make a difference?
Click apply to complete your application.
Don't wait to apply
We are reviewing applications as they come in.
We are committed to ensuring an accessible recruitment experience.
If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact Holly Byrne on ************ or at .
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