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Head of product

Perth
Wellio
Posted: 18 February
Offer description

Head of Product at Wellio (Open to remote candidates in Australia)

We're hiring our first Head of Product. This is the kind of opportunity that comes along rarely – the chance to build an entirely new product category that will improve millions of young lives.

About Wellio

40% of young people have suffered from a mental health condition in the last 12 months, so chances are you know someone who has been affected.

Wellio was founded to help schools put wellbeing at the heart of learning. We believe deteriorating youth mental health is one of the most important problems in the world to tackle right now, and we're looking for people to join us on that journey.

Schools are stepping up to tackle this crisis head‐on, putting wellbeing lessons into their timetables and making student mental health a priority. But here's the challenge: teachers trained in maths, English, and history (not wellbeing) often find these lessons uncomfortable to deliver. Meanwhile, schools are trying to hand‐roll their own systems to triage students, spot who's struggling, and deliver tailored interventions. They're prioritising wellbeing but struggling to solve it with staff who are new to these problems and complex systems that each school has to build from scratch.

To solve these problems, we're creating the world's first Wellbeing Management System (WMS): a platform that packages the world's best approaches to student wellbeing and makes them simple to teach, measure, and improve across the full spectrum of care. It shouldn't matter which school you attend – you should get world‐class support. If we're successful, our impact will be seen in national wellbeing data.

Our platform already powers engaging, data‐rich wellbeing programs in 25 countries, 4 continents, and over 600 schools. We've doubled in 12 months and we're on track to double again in 2026 – which is why we need exceptional product talent to help guide what comes next.

Why you should work here

* Small, exceptional team. We believe small is better than big. Staying lean and leveraging AI means we can prioritise simplicity and speed, stay out of meetings all day, and build products we're proud of.
* Mission‐driven work. We wake up and work on a globally meaningful problem.
* Transparency. We share everything internally because high trust breeds great culture, and knowing the business means better decisions.
* Independent and profitable. We're privately held and profitable. We answer only to ourselves and our customers – no investor demands or constant strategy shifts.
* We don't take ourselves too seriously. We believe doing great work and holding high standards is easier when you don't take things too seriously. Expect laughter and a healthy dose of weird.
* Remote‐friendly but culture‐focused. Our product team spans the globe, but if you prefer offices, we have bases in London, Sydney, and Melbourne. We invest in flying our team together for two meetups a year.

How We Do Product

We're inspired by product philosophies from 37signals, Linear, and Airbnb, and we implement the Shape Up process to guide our product development. We believe in small, senior teams that embrace constraints, focus on craft, and deliver exceptional outcomes.

Some principles that guide us: continuous discovery, small teams over big ones, embracing constraints, fixed appetites with flexible scopes, knowing our tools and cutting with the grain, treating product as a marketing job, obsessing over craft and sweating the details, and avoiding long‐term plans in favour of betting on what matters right now.

Improving student wellbeing requires solutions that weave technology and content together seamlessly. Most edtech companies split this work – platform teams here, content teams there, design somewhere else. We think that leads to narrow solutions that miss the bigger picture. At Wellio, product services both our platform and content team, because the best solutions integrate all three disciplines.

Your Core Responsibilities

Until now, our founders shared product leadership. As our first product hire, you'll own product vision, discovery, and execution.

This is hands‐on work balancing high‐level strategy with IC execution. You'll shape pitches, run betting tables, and ensure we ship quality work every cycle.

Discovery and Vision

Lead Customer Discovery To Uncover Meaningful Problems. You'll Spend Significant Time With Customers, Understanding Their Needs Deeply Enough To Walk In Their Shoes.

* Watch customers use our product in classrooms to find improvement opportunities
* Run discovery calls to identify unsolved problems
* Explore new markets (primary schools, Indonesia) to understand adaptation needs

Craft a vision for how schools will work with the first WMS. Distil best practices and how technology/content enables those practices at scale—covering both platform and content.

Turn that vision into prioritised roadmaps for platform and content teams.

Shaping and Betting

Shape compelling pitches outlining specific problems and solutions – new lesson types, features, or entire product lines. Articulate problems clearly and surface customer pain that motivates the team.

Collaborate with engineering, design, and content to ensure pitched solutions are good deals (appetite vs. impact), deliverable, and usable.

Run betting tables for platform and content teams – our short‐term planning that locks in the next eight weeks of work.

Shipping

Ensure pitches ship within set appetites. Time constraints force trade‐offs and concessions. You'll wield the scope hammer and curb forces that cause projects to drag forever.

Hold the quality line – ship only great work. Fight pressures to ship mediocre work just because "we promised it" or "we spent time on it".

Delivering Value

After release, confirm products deliver what customers need through interviews, data analysis, usage metrics, and iteration.

Communicate product value to customers. We see product partly as a marketing job, so you'll help craft the messaging that sales and marketing use. You're best placed to do this as the person closest to the product and the problem we're solving.

What We're Looking For

You have 7+ years of product management experience with at least 12 months in leadership, and a proven track record scaling B2B SaaS products.

You see around corners—anticipating solutions (pedagogical trends, new technology, UX patterns) and problems that might snowball.

Excellent discovery skills and deep customer empathy. You've gone deep enough to understand customers pain, then craft solutions customers couldn't see and deliver better outcomes than they imagined.

You inspire teams to care deeply about their work through a compelling vision and bringing customer problems alive for everyone. You hold the line on quality because you genuinely care about craft.

You understand your medium. You don't need to write all code or lessons yourself, but know enough about content, design, and engineering for detailed conversations. Practically speaking you can probably write a lesson, mock up a rough flow in Figma, build a straightforward Rails feature using AI.

You love incredible products. Great product people get excited by well‐crafted tools everywhere.

You're an incredible problem‐solver. You identify unclear but hugely impactful business problems and solve them end‐to‐end.

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