Manager, Psychosocial
– SafeWork NSW
Grade: Manager/State Team Coordinator
Salary range: Commencing salary $159,573 + superannuation
Start Date: Early 2026
Location: Parramatta or Gosford with regional locations and hybrid work arrangements considered
Work type: Permanent ongoing full-time with flexible working arrangements considered
Applications Close: Friday14th January :59AM)
A talent pool may be created from this recruitment process to fill
future ongoing and temporary opportunities.
Are you passionate about improving the
psychological health and safety for NSW workers? SafeWork NSW is seeking a
dynamic and experienced leader to manage our Psychosocial Programs specialist team.
Join Australia's largest work health and safety regulator helping to
secure the safety of NSW workers and communities.
SafeWork NSW is growing its inspectorate as part of a $127.7
million NSW government investment to uplift capability and capacity across the
state to protect NSW workers' health and safety.
About the Psychosocial Programs Team
As the Manager of SafeWork NSW's specialist Psychosocial Programs
team, you will play a key leadership role in shaping the state's regulatory
approach on the prevention of psychological harm across NSW workplaces.
This is a unique opportunity to lead a multi-disciplinary
team including specialist inspectors and project officers, implementing data
and evidence informed approaches to both educate and enforce compliance with work
health and safety (WHS) laws to manage psychosocial risk.
Working strategically with other specialist teams such as
the Respect at Work Taskforce (focused on workplace sexual harassment
prevention) and Return to Work team this specialist harm portfolio also leads
internal capability of SafeWork NSW's generalist inspectorate and investigators
to strengthen psychosocial risk compliance and enforcement outcomes.
About the role
The Manager Psychosocial Programs leads a specialist team to
design and deliver strategic, evidence-based regulatory interventions aimed at
preventing psychosocial harms in NSW workplaces, with a focus on high-risk
sectors. This role drives SafeWork NSW's compliance and enforcement strategy
for psychosocial WHS obligations, oversees complex inspections, and provides
expert advice and education to duty holders and other SafeWork NSW teams.
As the Manager of the Psychosocial team, your responsibilities include:
* Leading a team of specialist psychosocial inspectors and project officers to develop and
implement evidence and risk-based strategic regulatory
interventions to prevent psychosocial WHS harms with a focus on high-risk
sectors/industries
* Leading SafeWork's strategy for compliance and
enforcement of duty holders'
psychosocial WHS obligations including responding to reports and
delivering advice and education to workplaces (travel across NSW may be required)
* Leading effective working relationships with a
broad range of stakeholders, including worker representatives, industry
groups, regulators, WHS experts across NSW and other jurisdictions
* Collaborate with
other SafeWork teams to uplift internal capability and drive continuous
improvement on preventing and responding to psychosocial harms in NSW
workplaces
* Contributing to the strategic direction of SafeWork NSW and ensure alignment with
organisational goals.
What we're looking for:
* A team player
who is passionate about psychosocial health and safety, inclusion and diversity
* Ability to
build, develop and lead diverse teams
* Exceptional
strategic stakeholder engagement and written and oral communication skills
and ability to engage and influence
key stakeholders
* High degree of integrity, excellent judgement and
ability to scan, analyse and identify needs and gaps
* Highly advanced project management skills with a
focus on continuous improvement and measurable outcomes
* Demonstrated
experience managing sensitive or complex issues and ability to apply
trauma-informed and person-centred approaches are highly desirable
* Ability
to interpret and apply complex legislation and WHS frameworks is highly
desirable
* Experience working in areas of organisational
psychology, occupational rehabilitation, allied health, WHS, human
resources, workplace investigations, organisational change is highly
desirable.
Essential requirements:
* Willingness
to travel across NSW and occasionally interstate
* Current
NSW driver's licence and safe driving record
* Satisfactory
criminal record and medical assessments
* Willingness
to undertake mandatory probity screening
* Willingness to obtain the Diploma
of Government (Workplace Inspection) if not already held within the first 12 months of employment
Appointment and ongoing assignment may be subject to
restrictions and satisfactory participation in mandatory pre-employment and
ongoing probity screening in accordance with relevant legislation and/or related
policies
How
to apply
Submit your CV (max 3 pages) and a cover letter (max 2
pages). In your cover letter please share why
you are interested in this role, what skills and experience you can bring,
and response to the following 2 questions:
1. What would be your priorities in the first 12 months in this role and why?
2. Please describe your experience leading engagement with internal and/or external stakeholders to achieve improved knowledge-sharing and continuous improvement outcomes on a sensitive or complex work issue
Due to the Christmas shutdown period, the Talent Team will be unavailable to respond to queries from 25 December 2025 to 9 January Additionally, system upgrades will occur during this time, and applications cannot be submitted for this role and will be unavailable between 24 and 25 December 2025.
If you experience technical difficulties during this period, please email and we will endeavour to respond upon return.
Salary Grade, Inspector Consent Award, State Team Coordinator, with the base salary for this role starting
at $159,573 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please
contact Tayla Gibbs via
Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Closing Date: 14 January :59AM)
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW. We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact or
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