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Hr services officer

Perth
University Of Sydney
Posted: 12 September
Offer description

**Full time fixed term opportunity until 31st December 2025**:

- **Join our Casual and Affiliate Transactions Team at an exciting time of implementation and growth**:

- **Base Salary $86,511 + 17% superannuation**

**About the opportunity**

The Human Resources' _Casual and Affiliate Transactions _team is taking on a new initiative and has an exciting opportunity for a passionate individual to join the Casual Academics Administration team. The primary function of this position is to provide transactional support to The University's casual workforce of Academics. This includes managing the review and approval of all casual academic timesheets to ensure consistent and effective service delivery and high levels of customer satisfaction are achieved.

Reporting to the Team Lead of this department, your key responsibilities may include but not be limited to:

- provision of timely and accurate transactional service, processing high volumes of timesheet reviews, approvals, and associated tasks, ensuring on time delivery and seamless process
- administrative services such as staff data management, processing separations, onboarding/offboarding, employee documentation, contract variations, leave, termination, recognition of service, and attending to general enquiries
- responds to immediate issues, providing timely support and ensuring appropriate action is taken, issues are resolved efficiently, and providing recommendations and solutions on a range of operational issues
- proactively reviews processes regularly and provides solutions to the team to improve these where necessary, implements approved modifications and streamlines processes where possible
- contributes positive ways of working and cross-collaboration engagement within and external to Human Resources, presenting a united approach to service delivery.

**About you**

In this role, you will demonstrate exceptional knowledge in a HR Shared Services environment supporting similar functions. As a values aligned team member, we are seeking an individual whom:

- strong attention to detail and ability to manage competing priorities whilst upholding attention to detail
- sound ability to identify a problem or opportunity for improvement, evaluate and revise processes, test and monitor outcomes
- exceptional communication and interpersonal skills, with ability to effectively manage volume enquiries in a timely yet customer service excellence focused manner
- display proactive approach to continuous improvement initiatives, driving transactional and service-oriented improvements using automation, technology, process enhancement and innovative solutions
- act with a spirit of service excellence, understanding client needs, delivering quality outcomes, escalating as appropriate, and providing client solutions in a timely manner
- Bachelor's Degree in relevant field &/or an equivalent combination of training and experience.

**Sponsorship / work rights for**Australia**

Please note: You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

**Pre-employment checks**

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

**EEO statement**

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.

**How to apply**

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the **Apply**button at the top of the page.

For employees of the University or contingent workers, please login into your **Workday**account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

****The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for
this role.

**Applications Close**

Monday 21 July 2025 11:59 PM

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