Business Support Coordinator
Join Schneider Electric as a Business Support Coordinator to support our national Field Service Planning Team.
The Opportunity:
We have a great opportunity for a highly resilient, energetic and adaptable Business Support Coordinator to join our national Field Service Planning Team. Role offers hybrid working flexibility, with time split between our smart Schneider office and your home set up
Reporting to the National Service Planning Manager, you will provide internal support to the Field Services and Operations team and deliver excellent service to our customers by managing their various service requests. Working with the local Service Managers, you will ensure the optimization of workforce planning.
About You
Experience in a similar workforce planning role
Intermediate – advanced skills in the Microsoft Office suite of programs
Proven experience in providing exceptional customer service
A mature and calm approach in managing a large workload
The ability to manage competing priorities in a fast-paced and challenging environment
The ability to meet service level KPIs
Highly developed planning, time-management, and organizational skills
Whilst not essential, practical experience with SAP and ASTEA will be highly regarded.
Being highly driven and confident, you work equally well autonomously or as a member of a team; you prioritize your work and follow through to completion. Your attention to detail is strong and you meet deadlines easily.
With excellent communication skills, you build great relationships and are comfortable and confident in dealing with diverse stakeholders.
Benefits of working for Schneider Electric
Flexibility at work and Global Family Leave
Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts through our employee rewards schemes
Continuous training on Schneider products
Exposure to a market leader in building management, optimisation and energy monitoring
Working in a well-balanced team and inclusive environment
All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.
Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.
Schneider Electric is an Equal Opportunity Employer and upholds the highest standards of ethics and compliance. We are committed to providing equitable opportunities to all employees and ensuring a safe, inclusive workplace.
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