Sales and Customer Service Specialist
You are the backbone of our customer service team, providing exceptional support to customers across various channels.
As a Sales and Customer Service Specialist, you play a pivotal role in bringing our products and services to the local community. You possess a unique combination of skills that enable you to solve standard day-to-day problems and deliver outstanding service to customers in their preferred communication channel.
About the Role:
This is an exciting opportunity for a full-time Sales and Customer Service Specialist at our Bundaberg store. The successful candidate will work a flexible rotating roster between 8am to 8pm Monday to Friday.
Your key responsibilities include:
* Providing exceptional customer service across various channels including face-to-face, virtual messaging, and phone-based systems.
* Growing and maintaining a customer base by delivering tailored solutions that meet their needs.
* Working collaboratively with the team to achieve business objectives and drive growth.
Requirements:
To be successful in this role, you will need:
* A strong ability to multitask and adapt to new challenges quickly.
* Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
* A self-motivated and results-driven approach, with a focus on delivering high-quality outcomes.
* A commitment to upholding the highest standards of accuracy and customer privacy.
* A willingness to learn and develop your skills in a fast-paced environment.
What We Offer:
We offer a range of benefits and opportunities for growth and development, including:
* Flexible working arrangements, including the option to work from home or in-store.
* A supportive and collaborative work environment, with opportunities to innovate and make a real difference.
* Ongoing training and development opportunities to help you grow and succeed in your career.
Why Work With Us?
We believe that happy and healthy people make great teams, and we're committed to creating a workplace that values your well-being and supports your personal goals. If you're a customer-focused individual who is passionate about delivering exceptional service, we want to hear from you!