A leading recruitment agency is seeking a Team Lead for the Service Desk in Adelaide. The role requires ITIL 4 qualification and involves supervising a team to deliver excellent customer service. Key responsibilities include managing team performance and ensuring effective communication during major incidents. The position is for an initial 6-month contract with an ASAP start, requiring a minimum of 3 days per week on-site presence. Interested candidates should submit their application promptly.#J-18808-Ljbffr