Who we are
ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care. With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments. Our employees—whom we call "placemakers"—are at the heart of everything we do. Empowered by world‐class resources and driven by purpose, they are united by a passion to make a real difference every day.
The opportunity
We are hiring DIDO (Drive In / Drive Out) Bar & Grill Supervisors from Mackay, Emerald, Rockhampton and surrounding regions on a full‐time 5:2 roster. Working closely with the Village Manager, you will be responsible for coordinating and managing the day‐to‐day operations of our onsite Bar & Grill venues while proudly upholding ISS's reputation for excellence.
* Competitive annual wage – $95,000 – $100,000
* Meals, accommodation and uniforms included whilst on site (steel cap boots included)
* Ongoing support and training with opportunities to grow within a large global company
* Mental, financial and physical health support programs
Key Duties
* Implement and control the department budget.
* Implement and review service standards.
* Assist the Human Resources team in the recruitment and selection of team members.
* Ensure effectiveness of training, performance evaluations and counselling of staff for the department.
* Ensure a strong interface with Front Office and other managers as required.
* Provide leadership, support and coordinate site staff in maintaining a customer focused and safe working environment.
To be considered
* Minimum 2 years proven management/supervisor experience in food & beverage service.
* Polished presentation and communication abilities.
* Proven leadership skills and a strong decision‐making capability.
* Lead by example and model behaviours that underpin a constructive safety culture.
* Confident user of MS Office Suite (Word, PowerPoint and Excel).
* Unrestricted work rights in Australia.
* Must have a valid RSA and/or RMLV qualification.
* Must have a valid police check issued within the last 12 months or be willing to obtain one.
* Must pass a Pre‐employment Medical Test, Functional Assessment and Drug and Alcohol Screen.
* Driver's License/ Photo ID required.
* Demonstrate a proactive, solutions‐focused approach with excellent communication, interpersonal and customer service skills to ensure smooth operations.
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and LGBTIQA+ people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.
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