We're seeking a friendly and service-focused porter to welcome guests, assist with luggage, and provide seamless arrival and departure experiences. Responsibilities include greeting guests on arrival, offering assistance with luggage, providing valet parking, escorting guests to their rooms, and explaining hotel facilities.
Key Responsibilities:
* Greet guests warmly upon arrival and assist them with luggage
* Provide valet parking and escort guests to their rooms
* Explain hotel facilities and amenities to guests
Requirements:
* A minimum of 1-2 years in a customer service environment
* Familiarity with Melbourne locations and hotspots
* Excellent communication and time management skills
* Previous Opera system knowledge will be highly regarded