Company Description
Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.
Job Description
On a permanent full time basis, working 8am to 4pm, we are looking for a Rostering Consultant based in our Woolloongabba office. In this role you will be the first point of contact for a range of enquiries from clients and staff. You will join an established team with the responsibility of allocation of shifts.
Day to day you will also:
* Respond to inbound calls from clients and candidates
* Develop and nurture relationships with clients and candidates
* Proactively cross-sell HCA's brands and services where appropriate
* Master the booking system to source and place suitable candidates into shifts
* Perfom administrative activities to increase the candidate pool
* Ensure an efficient transition with state-based after-hours operations through effective communication
* Identify, develop and implement business process improvements
* Perform ad hoc duties
* Ensure compliance with all legal and statutory requirements
* Familiarise and work in accordance with the HCA WHS and QMS systems, policies and procedures
Lets talk about you
Your resume should show that you can confidently handle phone and email enquiries in a fast-paced environment, keeping things running smoothly even when it's busy. Any experience in healthcare rostering will be a big plus You're driven, passionate, and dedicated to coordinating effective services for both clients and staff, with the ability to stay calm and focused when the pressure's on. You'll either hold — or be willing to obtain — a current National Police Check.
And how about these benefits
* Health Insurance Discount: A 7% discount on BUPA Private Health Insurance.
* Extra Leave: Enjoy a paid day off for your birthday to relax and celebrate.
* Salary Packaging: Access to novated leasing and other benefits through Smartgroup
* Rewards Platform: Access to a comprehensive rewards and benefits platform
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.