Join a business that is experiencing year on year growth, with a highly committed team and an exciting future ahead. Our client is an Australian-owned, customer-focused business supporting agricultural and rural enterprises with specialist products, services and technical expertise. With a strong reputation for integrity, reliability and practical solutions, this organisation partners closely with its customers to help them operate efficiently, profitably and sustainably. Based in Toowoomba, the business continues to grow through a clear focus on people, performance and long-term relationships. The Opportunity: This is a senior, high-accountability leadership role with end-to-end responsibility for the operational performance of the Company. Reporting directly to the Directors, the Business Operations Manager will lead daily operations, supply chain and inventory management, team performance, customer outcomes and continuous improvement initiatives. The role exists to ensure the business operates efficiently, commercially and in line with its strategic objectives. Key Responsibilities include: Lead and coordinate day-to-day operations to ensure efficient, reliable workflows across the business Own supply chain, inventory and supplier management to ensure availability, cost control and quality Drive continuous improvement initiatives with clear, measurable operational and commercial outcomes Provide strong, visible leadership to the operations and customer service teams, setting clear expectations and holding people accountable Oversee customer experience outcomes and ensure issues are resolved promptly and professionally Prepare and deliver operational reporting, KPIs and insights to support sound decision-making Ensure compliance with WHS, HR and regulatory obligations About You: Proven experience in a senior operational or business management role, ideally within a product-based or supply chain environment Strong commercial acumen with the ability to link operational decisions to financial outcomes Demonstrated success leading teams, managing performance and building a culture of accountability Track record of implementing process improvements with documented, measurable results Confident, direct communicator able to influence across all levels of the business Hands-on leadership style with a strong sense of ownership and personal accountability Our client services primarily agricultural clients, however they are eager to talk to experienced operational leaders from any sector, that can bring fresh ideas and energy to their business. Why This Role? This role offers the opportunity to step into a genuinely influential position within a values-driven and growing Australian business. You will have clear authority, accountability and the mandate to improve how the business operates day to day. It will suit a commercially minded leader who enjoys ownership, problem-solving and delivering results through people. We will consider applications from other locations. Toowoomba is a city that is experiencing strong growth, with excellent education options, hospitals, housing, the new airport, and access to the coast and country. For a confidential discussion, contact Mark Turner on 1300 380 701. Applications via www.rimfireresources.com.au