About The Role
In this role, you will build strong customer relationships through face‐to‐face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience.
Role Title: Showroom Consultant
Location: Mildura, Victoria, Australia
Hours: Monday – Friday, Fixed term - 12 month contract, Full-time
Reporting: Showroom Manager
Role level: Entry - Mid
Essential Skills & Qualifications
* Previous customer service or industry experience preferred, but not essential
* Excellent verbal and written communication skills are essential
* Adept at navigating computer systems to manage customer interactions and records
* Ability to remain composed in a fast‐paced work environment and under pressure
* Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)
Duties & Responsibilities
* Greet customers delivering excellent customer service with a sales‐focused approach
* Resolve customer questions and concerns in an efficient manner
* Learn and stay up‐to‐date with our products and services, and use this knowledge to enhance customer experience
* Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
* Maintain showroom inventory and presentation as required
Benefits
* Employee discounts on Aidacare health equipment products and services
* Quarterly incentive scheme
* Employee Assistance Program to support mental wellness
* Benefits package includes discounts for retail, insurance, gym and more
* Comprehensive training program to equip you with the necessary skills and knowledge
#J-18808-Ljbffr