Position Overview: As a Dental Assistant, you will play a crucial role in supporting the efficient operation of a dental practice. This dual role involves both clinical and administrative responsibilities, requiring a balance of clinical expertise and strong organizational and interpersonal skills.
Key Responsibilities:
Clinical Duties:
**Chairside Assistance**:Assist the dentist during dental procedures by handing them instruments, providing suction, and ensuring patient comfort.
Prepare treatment rooms by sterilizing instruments and disinfecting surfaces.
**Patient Care**:Escort patients to treatment rooms and ensure their comfort.
Take and record patient medical histories and vital signs.
Administrative Duties:
**Reception and Scheduling: Greet patients warmly and manage the front desk.**
**Schedule and confirm appointments, and maintain the appointment calendar.**
**Answer phone calls, respond to inquiries, and provide information to patients.**
**Patient Records**:Maintain accurate and up-to-date patient records.
Input and update patient information in the practice management software D4 Web.
**Billing and Insurance**:Process patient payments and coordinate with insurance providers.
Verify insurance information and assist patients with insurance-related inquiries.
**Office Maintenance**:Ensure cleanliness and organization of the reception area and other common areas.
Manage and order office and clinical supplies as needed.
**Communication**:Liaise between patients, dental professionals, and other staff members.
Relay important information and instructions to patients as directed by the dentist.
Qualifications:
**Education**:High school diploma or equivalent.
Completion of a dental assistant training program is preferred.
CPR certification may be required.
**Skills**:Strong interpersonal and communication skills.
Organized and detail-oriented.
Ability to multitask and work in a fast-paced environment.
**Experience**:Previous experience in a dental office is desirable but not mandatory.
By fulfilling both clinical and administrative responsibilities, the Dental Assistant/Receptionist plays a vital role in ensuring a positive and efficient experience for both patients and dental professionals in the practice
**Job Type**: Casual
**Salary**: From $27.00 per hour
Expected hours: 24 - 30 per week
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- On call
Supplemental pay types:
- Penalty rates
**Experience**:
- Dental assisting: 1 year (required)
Work Authorisation:
- Australia (preferred)
Ability to Commute:
- Campbellfield, VIC 3061 (required)
Ability to Relocate:
- Campbellfield, VIC 3061: Relocate before starting work (required)
Work Location: In person