A major retail management firm is seeking a Customer Services Manager to lead their Centre Management team at Westfield Warringah. The role involves coaching and developing the Concierge, Car Park, and Valet teams to ensure an exceptional customer experience. The ideal candidate has strong commercial acumen and a passion for creating high-performing teams. This permanent, full-time position includes responsibilities in budget management, customer advocacy, and collaboration across teams, ensuring seamless customer interactions.
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