Casual Sales Assistant - Kotara
Join to apply for the Casual Sales Assistant - Kotara role at JD Sports Australia & New Zealand.
Known best as the 'Undisputed King of Trainers', JD Sports is a leading global sports fashion retailer with a presence across footwear and apparel. JD Sports began in 1981 in Greater Manchester, UK, and has grown to over 3,400 stores worldwide. In Australia, JD Sports operates 60+ stores with plans for continued growth. Our mission is to offer unparalleled service and style to all customers. Working at JD Sports is a mindset—an attitude and a willingness to challenge the norm. We’re seeking talented and passionate individuals to join our team.
THE ROLE
At JD Sports, our customer is at the heart of everything we do. As a Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand.
A Sales Assistant at JD is energetic, genuine and customer-focused, offering personalised assistance to customers who have come seeking the best products and biggest brands. As a Sales Assistant you are responsible for, but not limited to:
- Act as a brand ambassador, always showing positivity and professionalism
- Gain and maintain up-to-date product knowledge to best assist our customers
- Provide personalised 1:1 customer service
- Assist customers with all queries and process sales
- Work in collaboration with the wider Management and store team to achieve KPI’s and targets
- Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
- Escalate any customer complaints to management
- Consistently complete any mandatory training relevant to product, policy & procedure
What We’re Looking For
- Customer service experience within retail, hospitality or like industry
- Ability to provide excellent service and go above & beyond
- Passionate about sports fashion or has knowledge of key brands
- A positive can-do attitude and ability to work as a team
- Thrives in a fast paced, ever-changing environment
- Enthusiastic to overcome challenges and learn new skills
- Solid communication skills, someone who thrives through engagement with customers and teamwork
- Ability to multi-task
- Flexibility to work across various shifts, including weekends and holidays, based on store needs
What’s In It For You?
- Work in a dynamic business and engage with some of the best products and biggest sports fashion brands
- Training and development opportunities to kickstart, evolve and shape your career
- Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
- Access to our attractive staff discount for you, friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees
JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.
Please note, by applying for this role you consent for us to complete a VEVO Check to verify your working rights where required.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
- Industries: Retail
Location: Kotara, New South Wales, Australia
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📌 Casual Sales Assistant - Kotara
🏢 JD Sports Australia & New Zealand
📍 Maitland