The opportunityDelaware North Australia is seeking a full time Cafe Manager for our Coffee Quarter venue at Perth Airport! We’re looking for someone who’s passionate about delivering exceptional guest service, with a positive attitude and a drive to create unforgettable experiences.In this hands-on leadership role, you’ll oversee daily operations, manage and develop a dynamic team, drive financial performance, and exceed guest expectations. You’ll play a critical role in shaping our venue’s success, with your contributions recognised and valued.What we offerFree staff car parkingDiscounted food and beverage purchases across our outletsAirport ASIC pass valid for 24 monthsReward and Recognition programTraining and development opportunitiesBeing part of a global company opens doors to various possibilities across our network of Australian and international resorts, airports, and stadiumsWhat you will do?Manage the daily operations of the venue and ensure all tasks are completed efficientlyAchieve financial targets through effective budget management and cost monitoringMaintain accurate financial records and reports to support operational decision-makingLead recruitment efforts and train, mentor and develop team members to deliver exceptional guest serviceCreate and manage staff rosters, ensuring efficient labour coverage while maintaining team wellbeingResolve employee issues and conflicts in a professional and timely mannerDrive guest satisfaction and build strong, lasting customer relationshipsEnsure adherence to OH&S, Responsible Service of Alcohol and food hygiene standardsMore about youCafe management experience in a fast-paced environmentApproved Managers CardResponsible Service of Alcohol CertificateFood Safety CertificatePassion for the hospitality industry with a guest-focused, energetic and self-motivated approachStrong people leadership skillsExperience in recruiting, mentoring, training and developing teamsStrong communication skillsAbility to work a 7-day rotating rosterWho we arePerth Airport has been a pivotal hub for travelers in Western Australia since its establishment. With a focus on excellent service and convenience, the airport offers a diverse range of food, beverage, and retail services operated by Delaware North. Joining our team means becoming part of a dynamic environment where you'll contribute to delivering exceptional experiences for our passengers.
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