Posted: 14 September
Offer description
Administrative Support Role
The primary objective of this position is to maintain a well-organised and efficient office environment.
* Act as the main point of contact for visitors, phone calls, and correspondence.
* Respond promptly to enquiries, either by resolving them or redirecting them to the relevant personnel.
* Establish and maintain effective communication with external suppliers and contractors.
* Provide administrative support to senior management on an executive level.
* Offer assistance to other staff members as needed, ensuring seamless day-to-day operations.
* Source and acquire necessary equipment in a timely manner.
* Coordinate maintenance and repairs for all office property and equipment.
* Oversee the upkeep of essential services registers, including fire safety, tagging and testing, security systems, and pest control measures.
* Ensure adequate stock levels of office supplies, stationery, and consumables are maintained.
* Guarantee databases and software are up-to-date and functioning correctly.
* Organise regular system maintenance and updates.
* Promote job openings internally and externally as required.
* Evaluate and shortlist candidates for new positions.
* Verify that all new employees undergo police checks (and, where applicable, working with children checks), and ensure these records are kept current.
* Arrange orientation and onboarding for newly hired staff members.
* Maintain accurate and up-to-date personnel records.
* Manage and update organisational documents, templates, policies, and procedures.
* Maintain and update employment databases and systems, including HR platforms.
* Keep registers of various types, such as incidents, continuous improvement initiatives, essential services, grants, supplier contracts, complaints, and feedback.
* Organise and update filing systems to ensure easy access to important documents.
* Contribute to budget planning and monitor monthly expenses to meet financial targets.
* Support senior management in ensuring compliance with occupational health and safety regulations throughout the workplace.
* Implement strategies to mitigate identified OHS and risk issues.
* Process incident reports and keep senior management informed.
* Attend regular meetings with staff and provide progress updates.
* Communicate effectively with senior management about ongoing or potential risks.
* Prepare reports as required to facilitate informed decision-making.
* Adhere to established company standards and codes of conduct.
* Work collaboratively to achieve key performance indicators and share best practices.
* Participate in performance reviews and training opportunities to enhance skills and knowledge.
* Present oneself professionally at all times, providing exceptional customer service and maintaining a positive attitude.
