Quality Assurance & Training Systems Officer
Join to apply for the Quality Assurance & Training Systems Officer role at NSW State Emergency Service
About the opportunity
An exciting opportunity exists to work within the Operational Capability and Training directorate at the NSW SES. This is a diverse and dedicated team who work to development members skills throughout the state.
You will support the development, management, governance and compliance of NSW SES training systems and processes that enables high quality training and reporting across the organisation.
About the NSW SES
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.
The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well-trained in the wide variety of roles they perform.
About you
To be successful in this role you will:
* Support the management of the NSW SES Registered Training Organisation (RTO) against the Standards for RTOs
* Contribute to the maintenance of the quality assurance framework across the organisation through quality checks and audits
* Be proficient in building and maintaining relationships with stakeholders, internal and external
* Enjoy working within a collaborative team environment to achieve outcomes to support communities of NSW.
* Have thorough knowledge of AIIMS principles and processes and/or willingness to obtain competence within 6 months.
What we can offer you
* You will enjoy a 35-hour work week
* You can enjoy a hybrid work environment, time in the office and time working from home
* Attractive salary range of $99,938.00 - $110,271.00 plus 12% superannuation and leave loading
* Our work is meaningful and rewarding. The SES's mission is saving lives and creating safer communities, and you can be an important part of our work.
* We have attractive leave entitlements including parental, sick, flex and recreation leave.
* We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people.
You Belong Here
* We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
* We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace.
* If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace.
How to apply
Your application should include as separate attachments:
* A cover letter (maximum of one page) briefly responding to the essential requirementsand your interest in the role
* Responses to each of the targeted questions (maximum of one page per answer)
* An up-to-date resumeof no more than four (4) pages detailing your skills and experience relevant to the role
Targeted Questions
* Provide an example of when you have had to undertake a review of training and assessment material to ensure it met quality and compliance requirements. What process did you follow to complete this quality review?
* Provide an example of when you have had to monitor compliance against the Standards for Registered Training Organisations (RTO), 2015 and/or 2025. What tools and processes did you use?
Want to know more?
If you want to know more about the role, applicants are encouraged to contact Natalie Cassone at natalie.cassone@ses.nsw.gov.au
NSW State Emergency Service is an equal opportunity employer and welcomes applications from diverse candidates.
#J-18808-Ljbffr