Overview
Elite Supplements is Australia's fastest-growing supplement retailer, with over 140 stores nationwide and a thriving online presence. We are passionate about helping our customers achieve their health and fitness goals with premium products and expert support. Join our digital team as an Ecommerce Coordinator, where you'll play a key role in executing campaigns, supporting channel growth, and driving performance across our online platforms.
The Role
We're looking for a proactive and detail-oriented Ecommerce Coordinator to join our digital marketing team. This role is ideal for someone who is eager to develop their skills and grow within a fast-paced retail environment. You'll work closely with our Digital Marketing Manager, Chief of Ecommerce, and Head of Digital to support email marketing, campaigns, website initiatives, and performance channels.
Key Responsibilities
* Email Marketing: Assist in creating and managing campaigns, flows, and automations in Klaviyo.
* Website Campaigns & Promotions: Help plan, launch, and optimise onsite campaigns and promotional activity to drive engagement and sales.
* Channel Support: Provide support across affiliate marketing, paid advertising, and other digital channels as directed by our Head of Digital.
* Performance Tracking: Monitor campaign performance, pull reports, and share insights to support optimisation.
* Website Management: Assist with content updates and site changes to ensure an engaging customer journey and smooth functionality.
* Industry Awareness: Stay across digital marketing trends and bring forward fresh ideas to enhance our campaigns.
Key Qualifications
* Location: Applicants must be based in Canberra.
* Education: A degree in Marketing, Business, Communications, or similar (or equivalent experience).
* Experience: 1-2 years of digital marketing or ecommerce experience essential (freelance or junior role welcomed).
* Email Design & Execution: Ability to design, build, and test emails in Klaviyo (or similar platforms), with an eye for layout, branding and copywriting.
* Creative Skills: Basic design capability (Canva, Photoshop, or similar) to create on-brand assets for emails and website campaigns.
* Digital Marketing Tools: Familiarity with platforms such as Google Analytics, Meta Ads manager, Shopify, or similar.
* Content & Communication: Strong written communication skills and the ability to produce engaging, consumer-focused content.
* Analytical Skills: Confidence in analysing data, identifying trends, and supporting optimisation decisions.
* Organisation & Detail: Ability to manage multiple priorities, meet deadlines, and ensure accuracy in all tasks.
* Collaboration: A strong team player with the ability to work both independently and within a team.
What We Offer
* Career Development: Hands-on experience, mentorship, and clear opportunities for progression within digital marketing.
* Dynamic Team: Join a supportive and collaborative team culture where your ideas are valued.
* Perks: Enjoy heavily discounted supplements.
* Growth Opportunities: Access to training, industry events, and ongoing professional development.
If you're excited to grow your ecommerce and digital marketing career in a fast-growing brand, we'd love to hear from you
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