Customer Service Representative
We're looking for a friendly and approachable team member to provide excellent customer service in our store.
* We work together to deliver a great shopping experience for thousands of customers daily.
* We offer attractive team benefits and perks including brands you know and love.
About The Role
As a Customer Service Representative, you will be the face of our store and bring to life what we are famous for - our friendly service.
You will work throughout the store, performing various tasks such as restocking shelves, displaying fresh fruit and vegetables, picking orders for online customers, and being the last friendly face customers see as they leave with their shopping.
Key Responsibilities
* Greet and thank customers for shopping at our store.
* Adhere to policies and procedures to ensure safety, including reporting hazards.
* Help customers by answering questions or directing them to products.
* Ensure shelves are fully stocked and tidy for a fast and easy shopping journey.
* Pick and prepare online orders for customers.
The Right Candidate
The right candidate will have a genuine interest in food and shopping.
* You enjoy communicating and interacting with others.
* You are flexible and adaptable.
* You love working as part of a team to achieve common goals.
* You treat everyone with respect and care.
What You'll Experience
As a Customer Service Representative, you'll be at the heart of everything we do. We support your career journey and reward great work:
* Exclusive discounts across our brands.
* A workplace that celebrates purpose-driven work.
* Access to well-being resources through our Sonder App.
* A progressive and competitive leave policy.
Career Opportunities
We're a proud part of a large retail group, connecting bright minds and passionate hearts to create better experiences together for a better tomorrow.
Here, you'll be supported and empowered to explore new ideas, make brave commitments, and innovate better ways to meet the needs of our customers. With a culture of genuine care, flexible work approaches, and opportunities for growth, the possibilities are endless.
Inclusive Workplace
We believe diversity, equity, inclusion, and belonging are key to realising our purpose. We celebrate the value diverse teams bring to our business, customers, and communities, creating a truly inclusive workplace where everyone feels they belong and can reach their full potential.